Cost of shipping
SleepDrops offers free shipping within New Zealand when an order of greater or equal value to $75 is placed through the SleepDrops Store. If an order placed on the SleepDrops store is less value than $75, SleepDrops will charge $5.00 for shipping within New Zealand.
Shipping charges apply for all international orders. A standard shipping charge the rest of the world will be added to the order at the time of purchase.
Promotions
- All promotions or discount coupon offers must be actioned in the time period outlined in the promotion.
- If there is no time frame stipulated in the advertisement or resource then we reserve the right to remove the promotion within 30 days.
- Discounts and promotions are not never ending and must be taken advantage of within the times frame mentioned above.
- Not all products are subject to discounts or promotions.
- Discounts and promotions only apply to current stock items and do not necessarily apply to future items or items being advertised for back order.
- Discount offers in emails or via the support desk resources such as e books or website sleep programmes may be only offered on single SleepDrops products only and may not include combination ( combo) offers. Discount time frames will vary depending on the resource and the promotion running at the time.
- Discount codes/coupons cannot be used in conjunction with already discounted items.
- SleepDrops reserves the right to alter discounts or promotions at any time without having to notify the customer in advance.
Returns Policy for Subscription Orders
Failure to cancel an order before 7 business days prior to the next shipment date may result in an unnecessary shipment. In this situation, the customer may return these and will need to cover the cost of return shipping. Products must remain unopened.
Note if the seal is broken on any products they cannot be returned.
Refunds
Once received at the SleepDrops Warehouse, a full refund will be processed for the returned products. Please note, cancellation and return fees apply and are at the discretion of the SleepDrops team.
Refunds may take 6 – 10 business days to process and show in your account. Refunds will be processed to the same credit card used for the purchase.
Shipping & Delivery
Shipping is not included in the purchase price of SleepDrops products listed on the SleepDrops online store.